ABOUT US

IIC has more than 17 years of collective professional experience in providing consulting services for agencies to facilitate processes in the areas of transportation, security, customs & border control, emergency response, intelligence, and bio-terrorism. IIC engages and assist small and large working groups, team interaction and collaboration toward common goals and objectives. Through effective experienced leadership, IIC offers consulting resources and tools to manage and control the transfer of information among the aviation industry, passengers, and government entities to support real time evaluation strategies, for an effective and agile security system for the traveling public.

IIC primarily assist organization with the facilitation of communication problems faced on 9/11 by creating interoperability between systems that enables first responders from different disciplines and jurisdictions to seamlessly communicate between TSA, and airlines and airport employees. IIC empowers the downward flow of information to the frontline employees to ensure DHS and TSA policies are followed.

IIC provides leadership and consulting facilitatation for (1) airport security policy development through group briefings, and on line training modules, (2) airline and airport staff to successful integrate and execute DHS & TSA security regulations by conducting seminars and instructor-led exercises, (3) FEMA program managers and contracting officers professional development training and emergency management planning, and (4) Enabling stakeholders to gain control and ownership of recommendations, and proposed action plans related to Department of Homeland Security & Transportation Security polices, and communication of enacted legislation to the frontline employees for emergency response management.

Dr. Stacey Tyler Bio

Dr. Stacey Tyler has dedicated 10 years to obtain her Ph.D. from Walden University in Public Policy and Administration specialized in Homeland Security Coordination and Policy.

During her pursuit of this degree she completed an investigation of the predicament to what extent miscommunication among TSA, airline, and airport employees has an impact on the implementation of changes in airport security policy, particularly those policies regarding prohibited items that pass through security checkpoints.

In conjunction with accomplishing this challenging degree, Dr. Tyler has accumulated 22 years of professional experience in the airline industry working in all facets of the operation throughout the country. She started as a part-time Customer Service Agent while climbing the corporate ladder to a General Manager including but not limited to initiating five station start-ups. Dr. Tyler worked at the Philadelphia International Airport intermittently since 2006 with US Airways (Hub Operations Manager) to managing two airlines as a General Manager with GAT Ground Support Services for JetBlue and Spirit Airlines. However it does not stop there.

Dr. Tyler is also an Adjunct Professor, at Embry-Riddle Aeronautical University teaching courses in Counterterrorism in Aviation, Airline Management and Air Carrier, Passenger, and Cargo Management.

From getting her doctorate to becoming a professor, the lineage of Dr. Tyler achievements and ambitions continue to prosper and transform as she endeavors into her new opportunity: Business –Owner of Interactive Intelligence Corporation (IC).

As a New Jersey Women-Owned Minority Business supported by U.S. Senator Corey Booker, Interactive Intelligence Corporation is dedicated to assisting policy makers, administrations, and airport and airline management with executing the following: examining and preventing the exploitation of weaknesses in the current system, increasing the efficiency and effectiveness in identifying and responding to emerging threats, and producing greater public satisfaction.

After spending over 22 years, in the aviation industry, from Ticketing Agent to General Manager, Dr. Tyler developed the IIC Internal Threat Training Program. IIC Internal Threat Training Program is a multi-layered approach designed to improve facilities and incumbent airlines to mitigate the internal threat surrounding national security and airport infrastructure concerns.

Dr. Tyler is an author who wrote books in conjunction with her business curriculum as a required material for universities, institutions, local, state, and federal agencies:

  1. The Inside Man: Evaluating Security Communication Failures at a United States Airport-Rowman & Littlefield Publishing
  2. Airport Security: Passenger Screening and Governance Post 9/11 Amazon-Kindle Fire-Rose Dog Publishing
  3. Airport Security: Organizational Leadership Change Post 9/11 Amazon-Kindle Fire

In closing, Dr. Tyler has tapped into uncharted territory by suggesting the greatest threat to airport and aircraft safety is what occurs internally. Dr. Tyler brought attention to this concern in our national aviation system by appearing on the following media outlets:

  • Inside the Issues on SiriusXM
  • The Critical Hour on Russia Sputnik Radio
  • The Rock Newman Show on WHUT-TV for PBS
  • Off Script with Bruce Johnson on WUSA9
  • The Armstrong Williams Show WJLA-TV
  • The Anointed News Journal
  • The Voice of Reason Talk Show
  • Morning Coffee-RVNTV
  • Be Ready with Safety Man-RVNTV